Support
Remote support options:
Option (1) You need to be at your computer to allow the connection.
Download Remote Support
Access Tool Option (1)
Option (2) You will need to provide only your ID number.
Use this option if you will not be at your computer.
Download Remote Support
Access Tool Option (2) 3.25MB
When prompted choose Run, do not download.
The remote support programs do not install any software on your computer, they run in memory.